Shift Manager — Lead Daily Operations & Guest Experience

Campbell Oil Company; North Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Family atmosphere

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with match

Paid time off (PTO) in first year

Team-building events

Paid gym memberships

Remote work in select roles

Monthly teambuilding exercises

Flexible schedules

Professional training

Advancement opportunities

Leadership Training

Job summary

The Arby’s Shift Manager role at Campbell Oil Company in Elizabethtown, NC oversees daily restaurant operations, ensuring strong customer service and efficient team performance. You will supervise staff, manage scheduling, monitor food quality and safety, and drive profitability during each shift.

Applicants should have a high school diploma or equivalent, with hospitality/restaurant management education a plus and prior supervisory experience in food service.

Qualifications

• High school diploma or equivalent required.
• Hospitality or restaurant management education is a plus.
• Food service supervisory experience preferred.

Responsibilities

• Team Leadership: Supervise and lead team members during shifts, providing direction and support.
• Operational Management: Oversee daily operations, ensuring policies and procedures are followed and safety standards maintained.
• Customer Service: Ensure prompt, friendly and efficient service; address inquiries and resolve issues professionally.
• Financial Oversight: Assist in managing labor costs, inventory, and supplies to maximize profitability; cash handling at shift end.
• Scheduling and Staffing: Create and manage schedules for peak hours and evaluate staff performance.
• Safety and Compliance: Enforce health and safety regulations; perform regular inspections for cleanliness and compliance.

Skills

Leadership

Communication

POS systems

Problem-solving

Multitasking

Education

High School Diploma or equivalent

Hospitality/Restaurant management education a plus

Job description

The Arby’s Shift Manager role at Campbell Oil Company in Elizabethtown, NC oversees daily restaurant operations, ensuring strong customer service and efficient team performance. You will supervise staff, manage scheduling, monitor food quality and safety, and drive profitability during each shift.

Applicants should have a high school diploma or equivalent, with hospitality/restaurant management education a plus and prior supervisory experience in food service.