Shift Manager: Lead Crew & Guest Experience

McDonald's; Shawnee (OK); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Health, dental, and vision

Job summary

McDonald’s in Shawnee, OK is seeking a Shift Manager to lead crew scheduling, coach staff, and ensure a top-tier guest experience. You will oversee daily operations, uphold food safety standards, and promote teamwork across the restaurant.

Ideal candidates are passionate about serving others, have strong customer service skills, and can make fast, effective decisions in a bustling environment. Paid training, benefits, and advancement opportunities are offered.

Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• Effective communication and anticipating customer needs
• Decisive problem solving in a fast-paced environment

Responsibilities

• Lead crew schedules and oversee restaurant operations
• Provide encouraging leadership to crew and managers for guest experience
• Supervise food safety and cleanliness to McDonald’s standards
• Take measures around safety, security, inventory, and profitability
• Foster training and continued learning within the restaurant
• Drive high performance from the team

Skills

Customer service

Communication

Leadership

Job description

McDonald’s in Shawnee, OK is seeking a Shift Manager to lead crew scheduling, coach staff, and ensure a top-tier guest experience. You will oversee daily operations, uphold food safety standards, and promote teamwork across the restaurant.

Ideal candidates are passionate about serving others, have strong customer service skills, and can make fast, effective decisions in a bustling environment. Paid training, benefits, and advancement opportunities are offered.