Shift Manager: Lead Crew, Elevate Guest Experience

McDonald's

Tempe (AZ)

On-site

USD 22,000 - 25,000

Full time

2 days ago
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Benefits offered by this job

Competitive pay
Free meals
Paid time off
Tuition reimbursement
Training and advancement
Weekly direct deposit
401k plan
Medical, dental, and vision benefits

Job summary

McDonald’s Tempe location is seeking a proactive Shift Manager to oversee daily restaurant operations and lead a team of crew members. You’ll manage schedules, ensure exceptional guest service, and uphold food safety and cleanliness standards in a fast-paced environment.

Training and growth opportunities abound as you drive performance and profitability. Ideal candidates show passion for helping others, strong customer service focus, and effective communication to anticipate and solve guest

Qualifications

  • Passion for helping and serving others.
  • Strong customer service and support focus.
  • Clear communication and ability to stay calm in fast-paced environments.

Responsibilities

  • Lead the experience: Handle and oversee crew schedules.
  • Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
  • Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
  • Take action: Address safety, security, inventory and profitability.
  • Encourage training and ongoing learning within the restaurant.
  • Drive high performance and set expectations for the team.

Skills

Customer service
Leadership
Communication
Team supervision

Job description

McDonald’s Tempe location is seeking a proactive Shift Manager to oversee daily restaurant operations and lead a team of crew members. You’ll manage schedules, ensure exceptional guest service, and uphold food safety and cleanliness standards in a fast-paced environment.

Training and growth opportunities abound as you drive performance and profitability. Ideal candidates show passion for helping others, strong customer service focus, and effective communication to anticipate and solve guest

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