Shift Manager: Lead Teams, Elevate Guest Experience

McDonald's; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision

Job summary

McDonald's in Phoenix is seeking a proactive Shift Manager to lead daily operations, oversee crew schedules, and ensure guest satisfaction. You’ll partner with the restaurant team to deliver fast, friendly service and maintain McDonald’s standards.

You’ll mentor crew and managers, uphold food safety and cleanliness, manage inventory and safety measures, and drive profitability. Training and advancement opportunities are available in a supportive, fast-paced environment.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide leadership for crew and managers to ensure guest satisfaction.
• Supervise and lead food safety and cleanliness to meet McDonald’s standards.
• Take action: Address safety, security, inventory, and profitability measures.
• Cultivate and encourage training and continued learning within the restaurant.
• Be results-oriented: Drive and maintain high team performance.

Skills

Customer service

Leadership

Communication

Job description

McDonald's in Phoenix is seeking a proactive Shift Manager to lead daily operations, oversee crew schedules, and ensure guest satisfaction. You’ll partner with the restaurant team to deliver fast, friendly service and maintain McDonald’s standards.

You’ll mentor crew and managers, uphold food safety and cleanliness, manage inventory and safety measures, and drive profitability. Training and advancement opportunities are available in a supportive, fast-paced environment.