Shift Manager - Lead Coffee Team & Community Impact

Starbucks Corp.; Amesbury (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage – Starbucks College I

Paid vacation

Job summary

Starbucks Coffee Company seeks a Shift Manager to lead a store team with purpose, mentoring and coaching during each shift to deliver exceptional guest experiences. You will contribute to running a multi-million dollar business in a fast-paced retail environment, while upholding brand standards and community focus.

The role emphasizes strong leadership, excellent customer service, and an entrepreneurial mindset to drive sales and store performance.

Qualifications

• 1 year in retail/customer service management, or 4+ years US Military service.
• 1 year supervising others; teambuilding and coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mindset with sales-driven experience.

Responsibilities

• Lead shift with purpose and mentor the team during operations.
• Run store operations and contribute to a multi-million dollar business.
• Create a welcoming space for customers and the community.
• Ensure consistent customer service and adherence to store standards.

Skills

Retail management

Customer service

Team leadership

Problem solving

Job description

Starbucks Coffee Company seeks a Shift Manager to lead a store team with purpose, mentoring and coaching during each shift to deliver exceptional guest experiences. You will contribute to running a multi-million dollar business in a fast-paced retail environment, while upholding brand standards and community focus.

The role emphasizes strong leadership, excellent customer service, and an entrepreneurial mindset to drive sales and store performance.