Shift Manager: Lead a Welcoming Café Team

Starbucks Corp.; Peabody (MA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical & dental insurance

Tuition coverage via Starbucks College

Paid vacation & parental leave

Job summary

Starbucks Coffee Company is seeking a shift manager to lead a store team with purpose and deliver the next step in your Starbucks journey. You’ll learn to run a multi-million dollar business, mentor partners, and create a warm, welcoming space for the community.

The role emphasizes hands-on experience, training, and growth opportunities, with focus on strong organizational and problem-solving skills and a sales-driven mindset in a dynamic retail environment.

Qualifications

• 1 year retail / customer service management experience.
• 2 years preferred OR 4+ years US Military service.
• 1 year supervising the work of others.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Responsibilities

• Lead a team and manage daily store operations in a Starbucks location.
• Drive customer experience and maintain a welcoming store environment.
• Mentor partners and support training and development initiatives.

Skills

Retail management

Team leadership

Customer service

Coaching

Organizational skills

Job description

Starbucks Coffee Company is seeking a shift manager to lead a store team with purpose and deliver the next step in your Starbucks journey. You’ll learn to run a multi-million dollar business, mentor partners, and create a warm, welcoming space for the community.

The role emphasizes hands-on experience, training, and growth opportunities, with focus on strong organizational and problem-solving skills and a sales-driven mindset in a dynamic retail environment.