Shift Manager: Lead a Fast-Food Team

McDonald's; Lawrenceville (GA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible schedules

Career growth

Free employee meals

Job summary

McDonald's is seeking a Shift Manager to lead a fast-paced crew, ensuring exceptional guest service and smooth daily operations. You will supervise front- and back-of-house tasks, train crew members, and maintain safety and cleanliness standards.

We offer flexible schedules, opportunities for growth through industry-leading training, and a supportive team environment within our multi-unit franchise. Prior leadership in quick-service preferred; full-time with weekend availability required.

Qualifications

• Must be 18 years of age or older.
• Full-time role with weekend availability.
• Previous leadership experience in a customer service or restaurant environment.
• Ability to lift up to 50 lbs and stay physically active.
• Capable of working in a fast-paced setting and remaining positive under pressure.
• Team-oriented, adaptable, dependable, coachable and strong work ethic.
• Ability to communicate effectively with guests and crew as a supervisor.

Responsibilities

• Maintain positive working relationships and provide direction and feedback to all employees.
• Collaborate with the management team to train and track the performance of new Crew Members.
• Motivate Crew Members to maintain high customer service scores.
• Ensure timely completion of shift tasks and opening/closing responsibilities.
• Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.
• Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Skills

Leadership

Communication

Teamwork

Problem solving

Coachable

Work ethic

Customer service

Adaptability

Job description

McDonald's is seeking a Shift Manager to lead a fast-paced crew, ensuring exceptional guest service and smooth daily operations. You will supervise front- and back-of-house tasks, train crew members, and maintain safety and cleanliness standards.

We offer flexible schedules, opportunities for growth through industry-leading training, and a supportive team environment within our multi-unit franchise. Prior leadership in quick-service preferred; full-time with weekend availability required.