Shift Manager in Charge — Operations & Service

Workstream; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A fast-casual restaurant chain is hiring a Person in Charge (PIC) in St. Louis, Missouri, responsible for managing store operations and team members in the absence of the Assistant or General Manager. Key duties include ensuring customer service excellence, adherence to operational protocols, and effective communication with team members. The ideal candidate will demonstrate leadership, delegate tasks appropriately, and foster a motivating environment for their team. Comprehensive knowledge of food safety standards is essential.

Qualifications

• Lead shifts and manage team members effectively during operations.
• Communicate operations clearly for effective team performance.
• Ensure adherence to food safety and cash handling procedures.

Responsibilities

• Supervise the staff and carry out management responsibilities.
• Ensure exceptional customer service during shifts.
• Develop a motivated team environment.

Skills

Leadership

Communication

Customer Service

Delegation

Food Safety Knowledge

Operational Standards

Job description

A fast-casual restaurant chain is hiring a Person in Charge (PIC) in St. Louis, Missouri, responsible for managing store operations and team members in the absence of the Assistant or General Manager. Key duties include ensuring customer service excellence, adherence to operational protocols, and effective communication with team members. The ideal candidate will demonstrate leadership, delegate tasks appropriately, and foster a motivating environment for their team. Comprehensive knowledge of food safety standards is essential.