Shift Manager I

HMSHost; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

HMSHost seeks a Manager I (MGRI) to support restaurant operations, ensuring high standards of service and management. Responsibilities include supervising associates, completing operational procedures, and ensuring safety compliance. The position requires flexibility in work hours and knowledge of food safety standards.

Qualifications

• At least 2 years of food and beverage experience.
• At least 6 months of supervisory experience.

Responsibilities

• Supervise daily activities of restaurant associates.
• Complete daily operational checklists.
• Monitor compliance with safety and wellness procedures.

Skills

Customer Service

Cash Handling

Flexibility

Safety Awareness

HACCP Knowledge

Job description

Purpose:

The Manager I (MGRI) position supports Branch management in executing restaurant operations, ensuring the restaurant is clean, staffed, and operates to high standards. The MGRI follows policies and procedures to make management decisions.

Essential Functions:

1. Complete opening, daily, and closing procedures/checklists according to company policies.
2. Assist the AGM/GM in supervising daily activities of associates within the restaurant or points-of-sale.
3. Participate in hiring processes, provide input on employee status changes, and recommend promotions or terminations to the GM.
4. Assign tasks, help prepare schedules, and ensure all shifts are covered.
5. Ensure associates take mandated rest and meal breaks.
6. Maintain clean, stocked, and visually appealing display areas.
7. Ensure equipment is in good working order.
8. Operate cash register, handle transactions following HMSHost policies, and secure cash properly.
9. Monitor compliance with wellness and safety procedures, report concerns, and promote safety awareness.
10. Perform health and safety activities as outlined in the Manager’s Guide.
11. Place orders, receive goods, and process invoices.
12. Maintain current contact information for all associates.

Requirements:

1. Ability to work flexible shifts during various operating days and hours, including opening, busy periods, and closing.
2. Knowledge of applicable sanitary, safety, and health standards, including HACCP protocols.

Reporting and Other Information:

• The MGRI position is classified as Non-Exempt under the Fair Labor Standards Act.
• Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager.
• Expected to work a varied schedule, including different shifts to monitor operations.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

1. At least 2 years of food and beverage, cash handling, and customer service experience.
2. At least 6 months of supervisory or lead experience in a restaurant or kitchen.
3. Ability to read, understand instructions, policies, and communicate effectively with customers.

Additional Information:

To learn more about HMSHost and career opportunities, visit https://www.hmshost.com/

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), Drug-Free Workplace (DFW).

Source: HMSHost