Shift Manager I

HMSHost; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the food service industry seeks a Manager I to assist with daily operations in a fast-paced restaurant environment. The ideal candidate will have restaurant management experience and a proven ability to supervise staff effectively, ensuring high standards of service and safety. Join a team dedicated to providing excellent service and maintaining operational efficiency.

Qualifications

• 2 years of experience in food and beverage service.
• 6 months of supervisory experience in a restaurant environment.
• Effective communication skills for interactions and policy instructions.

Responsibilities

• Assist branch management in daily restaurant operations.
• Supervise staff activities and participate in hiring.
• Ensure compliance with health and safety standards.

Skills

Customer Service

Cash Handling

Food Safety Standards

Supervisory Skills

Job description

Manager I

200041

Purpose:

The purpose of the Manager I (MGRI) position is to assist Branch management in executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high standards. The MGRI makes management decisions based on prescribed policies and procedures.

Essential Functions:

1. Completes opening, daily, and closing procedures/checklists in accordance with company policies.
2. Assists the AGM/GM in supervising the day-to-day activities of associates within a restaurant or points-of-sale.
3. Participates in the interview process, provides input on hiring, and recommends employment status changes to the GM.
4. Assigns work tasks, prepares schedules, and ensures all shifts are covered.
5. Ensures associates take mandated rest breaks and meal periods.
6. Maintains display areas to be clean, stocked, and visually appealing.
7. Ensures all equipment is in good working order.
8. Operates cash register, processes transactions, and follows cash handling policies, maintaining proper security.
9. Monitors compliance with wellness and safety procedures, reports concerns, and promotes safety awareness.
10. Performs Health and Safety activities as specified in the Manager’s Guide.
11. Places orders, receives goods, and processes invoices.
12. Maintains current contact information for all associates.

Requirements:

• Ability to work various shifts, including opening, busy periods, and closing.
• Knowledge of applicable sanitary, safety, and health standards, including HACCP protocols.

Reporting and Schedule:

• This position is classified as Non-Exempt under the Fair Labor Standards Act.
• Typically reports to the General Manager, Director of Operations, or a Multi-Unit Manager.
• Expected to work a rotating schedule covering various days and hours, including opening and closing shifts.

Minimum Qualifications:

• At least 2 years of food and beverage, cash handling, and customer service experience.
• At least 6 months supervisory or lead experience in a restaurant or kitchen.
• Ability to communicate effectively in instructions, policies, and customer interactions.

Additional Information:

Learn more about HMSHost and career opportunities at https://www.hmshost.com/

EOE: Minority/Female/Disabled/Veteran, Drug-Free Workplace

Source: HMSHost