Shift Manager - Hospitality Leader & Team Builder

Shake Shack; Norfolk (VA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Resource Groups

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack in Norfolk, VA is seeking a team-oriented leader to oversee dining room operations and ensure guest satisfaction. The role focuses on safety, cleanliness, quality, and speed by directing a shift's team of hourly members and maintaining hospitality standards.

Ideal candidates have at least 1 year of restaurant leadership, Food Safety Certification, and strong communication skills. We offer weekly pay, competitive bonuses, comprehensive benefits, and opportunities for growth within a

Qualifications

• 1 year of restaurant leadership/supervisory experience.
• Food safety certification per local jurisdiction.
• Strong problem solving skills and communication ability.
• Ability to lead and mentor hourly team members.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality and speed.
• Help build and lead a high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Problem solving

Communication

Education

Food Safety Certification

Job description

Shake Shack in Norfolk, VA is seeking a team-oriented leader to oversee dining room operations and ensure guest satisfaction. The role focuses on safety, cleanliness, quality, and speed by directing a shift's team of hourly members and maintaining hospitality standards.

Ideal candidates have at least 1 year of restaurant leadership, Food Safety Certification, and strong communication skills. We offer weekly pay, competitive bonuses, comprehensive benefits, and opportunities for growth within a