Shift Manager: Gaming Café & Guest Experience

Play·Spin·Win, Stella's Place and Shelby's are a trademark of Illinois Café and Services Company, LL; Illinois; On-site; USD 40,000 - 50,000; Full time

Job summary

Play·Spin·Win, Stella's Place and Shelby's are looking for an Hourly Manager to lead operations at our gaming cafes in Illinois. This role requires a customer-focused individual who can mentor employees while ensuring exceptional service and a welcoming environment.

The ideal candidate will have prior management experience, be 21 years or older, and demonstrate strong interpersonal skills. The position averages 30-40 hours a week, including shifts during weekends.

Qualifications

• Must be 21 years of age.
• Previous management and customer service experience is preferred.
• Must have a reliable form of transportation.

Responsibilities

• Serve as first point of contact for guests and vendors.
• Lead store operations during scheduled shifts.
• Provide exceptional customer service and create memorable experiences.

Skills

Management experience

Customer service

Strong interpersonal skills

POS system proficiency

Job description

Play·Spin·Win, Stella's Place and Shelby's are looking for an Hourly Manager to lead operations at our gaming cafes in Illinois. This role requires a customer-focused individual who can mentor employees while ensuring exceptional service and a welcoming environment.

The ideal candidate will have prior management experience, be 21 years or older, and demonstrate strong interpersonal skills. The position averages 30-40 hours a week, including shifts during weekends.