Shift Manager full time

McDonald's; Springfield (MA); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Health insurance

401K

Paid time off

Bonus pay

Free meals

30% off family meals

Uniforms

World class training

Archways to Opportunity

Tuition reimbursement

Job summary

McDonald's in Springfield, MA is seeking a Shift Manager to oversee weekly shifts and ensure fast, friendly service. You will lead Crew and other Managers on shift, uphold McDonald's standards for quality, safety, and cleanliness, and drive performance during busy periods.

You will monitor inventory and profitability, manage Crew schedules, train new team members, and deliver exceptional customer experiences.

Qualifications

• Leads Crew and Managers during shifts to ensure Quality, Service and Cleanliness.
• Uses effective communication to prepare the team for upcoming shifts.
• Trains new team members on critical job functions.
• Monitors food safety and cleanliness to McDonald's standards.

Responsibilities

• Oversee shifts weekly and ensure fast, friendly service.
• Provide leadership to Crew and other Managers during shifts.
• Supervise food safety and cleanliness procedures.
• Communicate effectively with Crew and next Shift Managers.
• Achieve targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and encourage high performance.

Skills

Leadership

Customer service

Food safety

Communication

Scheduling

Training

Team supervision

Education

High school diploma

Tools

POS systems

Job description

We are looking for outgoing, friendly, dependable employees to join our McFamily!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals!

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals every day
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000 per year
• Finish you High School diploma
• Master English language skills
• Earn your college degree
• Free career advising!