Shift Manager full time

McDonald's; Great Barrington (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000

Job summary

McDonald's in Great Barrington, MA is seeking energetic Crew leadership to oversee weekly shifts, ensure fast and friendly service, and uphold quality and cleanliness standards. You will guide Crew and other Managers during shifts, monitor safety and inventory, and train new team members to maintain excellence across meals and customer experiences.

The role emphasizes strong leadership, customer service focus, and the ability to drive performance in a fast-paced restaurant environment.

Qualifications

• Leadership experience running a shift
• Excellent customer service standards
• Experience training new team members

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly service.
• Provide leadership to Crew and Managers during a shift
• Maintain McDonald's standards for quality, service, and cleanliness
• Monitor safety, security, inventory and profitability
• Schedule Crew and drive high performance during shifts

Skills

Leadership

Customer service

Training

Job description

We are looking for outgoing, friendly, dependable employees to join our McFamily!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals!

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals every day
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000 per year
• Finish you High School diploma
• Master English language skills
• Earn your college degree
• Free career advising!