Shift Manager: Fast-Paced Team Leader & Service

burgerking; Wilmington (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Wilmington, IL is seeking team-oriented individuals to join our fast-paced restaurant team. You will supervise and train staff, ensure accurate order taking, resolve customer concerns, and manage cash and inventory during shifts.

The ideal candidate demonstrates strong communication, reliability, and the ability to thrive in a high-energy environment while delivering great guest experiences.

Qualifications

• Good written, verbal and math and interpersonal skills.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Reliable transportation.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns.
• Counts cash on hand at shift change and closing to determine shortages/overages and prepare bank deposits.
• Take inventory of stock during shift to determine ordering needs and prevent shortages.
• General duties to support smooth restaurant operations.

Skills

Customer service

Team leadership

Communication

Cash handling

Inventory management

Problem solving

Reliability

Job description

Burger King in Wilmington, IL is seeking team-oriented individuals to join our fast-paced restaurant team. You will supervise and train staff, ensure accurate order taking, resolve customer concerns, and manage cash and inventory during shifts.

The ideal candidate demonstrates strong communication, reliability, and the ability to thrive in a high-energy environment while delivering great guest experiences.