Shift Manager - Fast-Paced Hospitality Leader

Shake Shack; Buffalo (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Life Insurance

Short-Term Disability

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities to give back

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring a shift lead to manage the flow of service, direct the work of team members, and uphold safety, cleanliness, and quality on a fast-paced shift. You’ll help build a high-performing hourly team and may assist with operational support functions such as purchasing, receiving, and inventory.

Interviews with applicants and employee relations support are part of the role. Starting hourly rate is $21.00–$25.00, with comprehensive benefits and opportunities for growth at multiple

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership experience

Problem solving

Communication skills

Education

Food Safety Certification

Job description

Shake Shack is hiring a shift lead to manage the flow of service, direct the work of team members, and uphold safety, cleanliness, and quality on a fast-paced shift. You’ll help build a high-performing hourly team and may assist with operational support functions such as purchasing, receiving, and inventory.

Interviews with applicants and employee relations support are part of the role. Starting hourly rate is $21.00–$25.00, with comprehensive benefits and opportunities for growth at multiple