Shift Manager - Fast-Paced Hospitality, Growth & Perks

Shake Shack; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off

Job summary

Shake Shack in Charlotte, NC seeks an individual to manage shift flow, lead a high-performing team of hourly Team Members, and support operations such as purchasing and inventory. You will participate in interviews and help with employee relations, contributing to a safe, efficient, and welcoming restaurant environment.

We value problem-solving, strong communication, and a commitment to hospitality. Shake Shack emphasizes learning opportunities, mentorship, and a collaborative workplace as part

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills (written and verbal).

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Strong problem solving skills

Effective communication skills

Job description

Shake Shack in Charlotte, NC seeks an individual to manage shift flow, lead a high-performing team of hourly Team Members, and support operations such as purchasing and inventory. You will participate in interviews and help with employee relations, contributing to a safe, efficient, and welcoming restaurant environment.

We value problem-solving, strong communication, and a commitment to hospitality. Shake Shack emphasizes learning opportunities, mentorship, and a collaborative workplace as part