Shift Manager: Fast-Paced Guest Experience Leader

Kaizen Lab Inc.; Petal (MS); On-site; USD 16,531 - 20,664; Full time

Job summary

Kaizen Lab Inc. is seeking a Shift Manager to lead daily operations in a fast-paced restaurant setting. You will drive guest service, supervise the shift, and ensure cleanliness and safety standards are met.

The role requires delivering excellent service, managing inventory and cash controls, and coordinating with the team to maintain product quality and speed of service during busy periods. Reliable transportation is preferred.

Qualifications

• Ability to work in a fast paced environment.
• Provide excellent guest service at all times.
• 18 years of age or older and legally eligible to work.
• Valid driver's license and reliable transportation.

Responsibilities

• Inspire smiles through delicious experiences with guests.
• Provide excellent customer service and manage shift flow.
• Maintain cleanliness and high standards of product and service.
• Meet or exceed speed of service standards.
• Serve fresh, quality products and rotate supplies.
• Keep work areas, lobby, and restrooms clean and organized.
• Follow safety procedures and operate per handbook standards.
• Arrive on time and dress in a clean, proper uniform.
• Perform additional duties as directed by the manager.

Skills

Customer service

Deployment Chart

Cash management

Inventory management

Cleanliness

Speed of service

Labor management

Food quality

Maintenance

Closing duties

Punctuality

Job description

Kaizen Lab Inc. is seeking a Shift Manager to lead daily operations in a fast-paced restaurant setting. You will drive guest service, supervise the shift, and ensure cleanliness and safety standards are met.

The role requires delivering excellent service, managing inventory and cash controls, and coordinating with the team to maintain product quality and speed of service during busy periods. Reliable transportation is preferred.