Shift Manager | Fast-Pace Café, Flexible Hours & Benefits

Dunkin' Donuts; Columbus (OH); Presencial; USD 13.776.000 - 23.419.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off (PTO)

Opportunities for advancement

Descripción de la vacante

Dunkin' Donuts is hiring a Shift Manager to ensure product quality, efficiency and exceptional customer service at our Columbus location. You will lead staff, solve problems on the floor, and uphold Dunkin standards with a welcoming attitude.

The role emphasizes shift supervision, training, and creating a positive guest experience while maintaining smooth operations across all stations.

Formación

• Minimum age 18 or older.
• Excellent communication skills required.
• Ability to operate a computerized POS system.
• Basic math skills and written/verbal skills.
• Enthusiasm and team player attitude.

Responsabilidades

• Provide fast, friendly customer service to all guests.
• Operate POS system to take orders and accept payments.
• Prepare and package customer orders to satisfaction.
• Keep cooking and prep areas clean and organized.
• Operate coffee and sandwich equipment.
• Show full menu knowledge and ingredients.
• Monitor food quality and quantity.

Conocimientos

Customer service

Leadership

Team player

Communication

Problem solving

Herramientas

POS system

Cash handling

Descripción del empleo

Dunkin' Donuts is hiring a Shift Manager to ensure product quality, efficiency and exceptional customer service at our Columbus location. You will lead staff, solve problems on the floor, and uphold Dunkin standards with a welcoming attitude.

The role emphasizes shift supervision, training, and creating a positive guest experience while maintaining smooth operations across all stations.