Shift Manager — Fast-Casual Dining & Guest Experience

Landed; Fraser (MI); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Referral bonuses

Job summary

American Franchise Brands seeks a Shift Manager for a Jimmy John's restaurant in Michigan. You will oversee all shift operations, ensure fast, accurate sandwiches and world-class customer service, and maintain a clean, organized store when the General Manager is not on duty.

You will supervise a team, train new staff, handle inventory and ordering, manage cash and paperwork, and support deliveries to maximize throughput during peak hours.

Qualifications

• Must read, write and communicate in English.
• Ability to use a personal computer and software (Word/Excel).
• Ability to handle high-volume, fast-paced operations and stress.
• Willing to work overtime, holidays and weekends as business dictates.

Responsibilities

• Mentor and supervise a team during shift.
• Oversee opening, food prep, service and closing procedures.
• Ensure accurate cash handling and daily paperwork.
• Greet customers, take orders and ensure world-class service.

Skills

English communication

PC & MS Office

Customer service

Staff management

Job description

American Franchise Brands seeks a Shift Manager for a Jimmy John's restaurant in Michigan. You will oversee all shift operations, ensure fast, accurate sandwiches and world-class customer service, and maintain a clean, organized store when the General Manager is not on duty.

You will supervise a team, train new staff, handle inventory and ordering, manage cash and paperwork, and support deliveries to maximize throughput during peak hours.