Shift Manager | Earn Up to $20/ hr.

Taco Bell; Dartmouth (MA); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Free bachelor’s degree programs

Scholarship programs

Flexible schedules

Vacation pay & PTO

Medical benefits

401k

Wellness programs

Discounts on products

Sustainable practices

Job summary

Taco Bell is seeking a Shift Lead in Dartmouth, MA to drive shift execution and guest satisfaction. You will coach and motivate the team, uphold food safety standards, and partner with the GM to manage labor and inventory. This role rewards leadership with opportunities to impact daily operations and guest experiences.

The position emphasizes fast-paced, guest-first service, ownership, and a commitment to Taco Bell values, with flexible scheduling and growth potential.

Qualifications

• Experience in restaurant/retail environments is required or preferred.
• Shift lead experience preferred, showing ability to manage shifts.
• Strong communication and organizational skills are essential.
• Demonstrated leadership and ability to coach team members.
• Good math skills for cash handling and inventory.

Responsibilities

• Execute the MIC Success Routine and prioritize guest needs.
• Oversee Team Members' shift tasks and maintain clean appearance.
• Ensure food safety, quality, and order accuracy.
• Resolve customer concerns quickly and maintain positive relations.
• Provide feedback to GM on team performance.
• Assist with hiring and labor management.

Skills

Restaurant experience

Shift lead experience

Communication skills

Leadership

Organizational skills

Basic math

Punctuality

Job description

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

Transparent pay Structure:

The base pay range for Shift Leaders at Taco Bell is competitive, ranging from $13.00 to $23.00 per hour, depending on location, experience, and qualifications. In addition, team Members may qualify for shift incentives, discounts, and other benefits as per company policies, ensuring a rewarding work experience.

The Day-to-Day:

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you?

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

• Competitive pay
• Free bachelor's degree and scholarship programs
• Free meals
• Flexible schedules! Day, evening, and late night
• Vacation pay and additional Paid Time Off
• Medical benefits
• 401k retirement plan
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Más earth! Commitment to a sustainable future