Shift Manager - Cartwright

Super Star Car Wash; Mesquite (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical / Dental / Vision coverage

STD, LTD and Life Insurance Options

401(k) with company match

Free unlimited car washes

Accrued vacation time

Sick time in accordance with state law

Tuition reimbursement

Job summary

Super Star Car Wash is seeking a Shift Manager to lead daily operations, oversee staffing and service standards, and act as Manager-on-Duty. You will guide teams, drive guest satisfaction, and uphold safety and brand integrity in a fast-paced car wash environment.

The role offers hands-on leadership with clear development pathways, competitive benefits, and a supportive leadership team.

Qualifications

• At least 18 years of age.
• High school diploma or GED.
• Minimum 1 year of supervisory or customer-service experience.
• Retail, hospitality, or car wash experience preferred.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder to shoulder coaching and celebrate and recognize team members.
• Support training completion and promote a culture of engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Rotational leadership focus areas covering People, Sales, and Operations.

Skills

Team Leadership

Communication

Problem Solving

Customer Service

Coaching

Education

High school diploma or GED

Job description

About Super Star Car Wash

Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.

About Super Star Car Wash

Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.

The Opportunity

Shift Managers are the operational leaders who drive our business daily. As Manager-on-Duty, you are accountable for driving onsite culture, team performance, safety, service execution, and the overall guest experience. This role is ideal for leaders who thrive in fast-paced environments, enjoy developing people, and are looking for a clear pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build well rounded leadership, business, and operational skills.

What You'll Do

Lead Operations

• Own daily shift execution, including staffing, business flow, safety, and service standards
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion
• Ensure smooth shift transitions through clear communication and follow-through
• Execute opening and closing procedures and maintain operational readiness

Coach and Develop Teams

• Lead, coach, and hold team members accountable to operational standards
• Provide shoulder to shoulder coaching and celebrate and recognize team members
• Support training completion and promote a culture of engagement and accountability

Uphold Safety & Brand Standards

• Model company values and enforce policies and procedures
• Proactively identify safety risks and address issues immediately
• Ensure consistent execution of brand and cleanliness standards

Rotational Leadership Focus Areas

To support leadership development, Shift Managers rotate through the following focus areas:

People & Staffing Leadership

Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance

Sales & Training Leadership

Team training, coaching sales behaviors, certification support, and identifying development gaps

Operations & Tunnel Leadership

Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization

What We're Looking For

• At least 18 years of age
• High school diploma or GED
• Minimum 1 year of supervisory or customer-service experience
• Retail, hospitality, or car wash experience preferred
• Demonstrated ability to lead teams, make decisions, and drive results
• High integrity and professionalism
• Strong communication and problem-solving skills
• Ability to motivate, coach, and hold others accountable
• Comfort working outdoors in all weather conditions
• Energy, adaptability, and a hands-on leadership style

Why Join Us

• Clear career path into higher levels of operations leadership
• Hands-on leadership experience with real decision-making authority
• Supportive leadership team and structured development opportunities
• Stable, growing company with a people-first culture

Physical Activity

• Prolonged periods of standing and walking
• Manual tasks and operating equipment
• Stamina and endurance throughout the shift.

What We Provide

• Medical / Dental / Vision coverage
• STD, LTD and Life Insurance Options
• 401(k) eligibility with company match
• Free unlimited car washes
• Accrued vacation time
• Sick time in accordance with state law
• Tuition reimbursement

Notice to Applicants

Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to [e-mail] and let us know the nature of your request and your contact information.