Shift Manager: Calm Leader & Guest Experience Pro

Andy's Frozen Custard; Broken Arrow (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, & Vision Insurance

Paid Vacation

401k options

Bonus potential

Flexible scheduling

Job summary

Andy's Frozen Custard is seeking a Shift Manager to ensure smooth shift operation, train new associates, and model calm leadership while opening and closing the store. The role emphasizes top-notch product quality and outstanding customer service.

Ideal candidates have prior food-service management experience, are friendly and energetic, and can lead by example in a fast-paced setting with flexible, open availability including nights and weekends.

Qualifications

• 6+ months of proven management experience in the food service industry or leadership role
• Must be able to work all shifts up front with guests and staff; not an office job
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards in a fast-paced environment

Responsibilities

• Ensure shifts run smoothly and maintain service standards
• Train new associates and coach team members for growth
• Open and close the store, ensure security and readiness
• Provide exceptional customer service and maintain product quality

Skills

Management experience

Customer service

Training coaching

Leadership

Open availability

Fast-paced environment

Education

High school diploma or equivalent

Job description

Andy's Frozen Custard is seeking a Shift Manager to ensure smooth shift operation, train new associates, and model calm leadership while opening and closing the store. The role emphasizes top-notch product quality and outstanding customer service.

Ideal candidates have prior food-service management experience, are friendly and energetic, and can lead by example in a fast-paced setting with flexible, open availability including nights and weekends.