Shift Manager - Burger King Artesia

Burger King; Artesia (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Burger King in Artesia, NM is hiring a Shift Manager to lead a busy shift, drive sales and guest satisfaction, and support the store team. You’ll supervise Team Members, manage shift plans, and ensure speed, accuracy, and adherence to brand standards.

Requirements include 1–2 years of quick service experience, a high school diploma or GED, and the ability to work evenings, weekends, and holidays. Full-time and part-time opportunities available.

Qualifications

• Must be at least 18 years old.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long/irregular shifts as needed.

Responsibilities

• Lead shift operations to deliver sales and profit results.
• Supervise a team during assigned shifts and coach Team Members.
• Direct prep and service to ensure speed and accuracy while meeting brand standards.
• Monitor inventory, cash handling, and safety procedures.
• Review shift results to identify opportunities for improvement.

Education

High School Diploma or GED

Job description

The Shift Manager (SM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations. The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The SM operates under the direction of the RGM and directly manages a shift of Team Members.

Summary Of Essential Duties and Responsibilities:

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plans and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that the restaurant upholds operational and brand standards

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required; 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

About Burger King Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job types: Full-time, Part-time