Shift Manager, Beverage

Hard Rock Hotel Cancun; Atlantic City, Northern (NJ, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Hard Rock Hotel & Casino Atlantic City is seeking a Shift Manager, Beverage to act as the senior managerial presence for the Beverage Department on the casino floor. You will oversee bar operations, supervise team members, and ensure compliant, high-quality service.

This role emphasizes responsible alcohol service, asset protection, training, and delivering memorable guest experiences while aligning with the company mission and values.

Qualifications

• Experience managing beverage operations in a casino or hospitality setting.
• Proven ability to lead a team and ensure safe alcohol service.
• Commitment to responsible gaming and asset protection.
• Ability to train staff and improve service levels.

Responsibilities

• Oversee shift floor operations for Beverage Department.
• Supervise team members and ensure compliance with safety and service standards.
• Drive guest satisfaction through training and development.
• Report to managers and escalate ethical concerns as needed.

Skills

Shift management

Bar operations

Team supervision

Training & development

Responsible alcohol service

Customer service

Job description

## Shift Manager, BeverageApply: Hard Rock Hotel & Casino Atlantic City: Full time: Posted Yesterday: R13876Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**This position is responsible for serving as the primary senior managerial presence for the Beverage Dept in managing all aspects of casino gaming floor Beverage Service. The position will supervise team members for safe alcohol service, protection of assets and holding team members accountable for maintaining a high level of performance in delivering memorable sincere service.**ESSENTIAL JOB FUNCTIONS:*** Managers the shift floor and service responsibilities for the Beverage Department* Focuses on bar operations and infrastructure of the Beverage Department* Drives Team Member satisfaction with ongoing training and development* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.* Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.* Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.* Other duties as assigned.