Shift Manager - 4117

Five Guys; Grafton (WI); On-site; USD 37,000 - 45,000; Full time

Job summary

A leading company in the food service industry seeks a Shift Manager to oversee operations, manage staff, and ensure excellent customer service. The role offers competitive pay, benefits, and opportunities for growth in a fast-paced environment. Join a team that values quality and service!

Benefits

Free Meals

401(k) with Match

Medical, Dental, and Vision Benefits

Employee Assistance Program

Employee Relief Fund

Secret Shopper Bonus Plan

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• A passion for creating a great workplace for your team.

Responsibilities

• Direct daily restaurant operations in the General Manager’s absence.
• Manage product prep, delivery, customer relations, and inventory.

Skills

Supervisory Experience

Customer Service

Team Leadership

Job description

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Description

The pay for this position is $18.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top-tier customer service approach!

Job Details

• Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily restaurant operations in the General Manager’s absence, including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility. Plus an Employee Assistance Program and an Employee Relief Fund.
• Real career growth with plans to open over 1000 new locations across North America, emphasizing promotion from within.
• Secret Shopper bonus plan in addition to your base pay. Everyone working during Secret Shop shifts is eligible for bonuses based on visit results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and potential bonuses
• Work with fresh ingredients and high-quality products
• A fun work environment where food quality and safety are taken seriously but without taking ourselves too seriously
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental, and Vision benefits based on eligibility

What are we looking for?

• 1-2 years of supervisory experience in food service or retail preferred
• A passion for creating a great workplace for your team
• A desire to make customers’ day with excellent service and a big smile
• Honest, energetic, motivational, and fun personality
• High standards for yourself and your team

Five Guys Core Convictions

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Give customers more than they ask for.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Show what great leadership looks like.

Click here for a detailed description of this position.

Five Guys participates in eVerify. Click here for eVerify information.

By applying, you acknowledge that we are an eVerify employer and have read the detailed position description and privacy policy.

We are committed to equal employment opportunity and increasing diversity in our workforce.