Shift Manager (3998)

Socket.dev; Madison (WI); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Employer Match

Paid Time Off

Wellness Benefits

Job summary

Food Fight Restaurant Group in Madison, WI is seeking a Shift Manager to lead front-of-house teams and coordinate with BOH to ensure smooth service. Reports to the General Manager and helps maintain exceptional hospitality standards in a busy dining environment.

The role emphasizes customer care, staff supervision, and adherence to restaurant policies. It involves flexible scheduling and hands-on leadership in a fast-paced setting.

Qualifications

• Previous restaurant leadership experience is required.
• Good communication and leadership skills.
• Ability to lead by example and provide outstanding hospitality.

Responsibilities

• Oversee FOH staff and supervise operations under General Manager guidance.
• Ensure efficient and accurate service to customers.
• Lead staff to deliver exceptional hospitality and resolve issues promptly.

Skills

Leadership

Communication

Problem Solving

Job description

Job Details

Job Location: Luigis - Madison , WI 53711 Position Type: Full-Time/Part-Time Salary Range: $18.00 - $30.00 Hourly Job Shift: Any Job Category: Restaurant - Food Service

Benefits package including:

• Medical, Dental, Vision, and Disability Insurance with Employer Contribution 401(k) Retirement Plan with Employer Match Paid Time Off Wellness Benefits And Much More (Head here for a full list)

Shift Manager participating in tip pooling are not allowed to perform any of the following: Any functions related to employee hiring, promoting, disciplining, or firing.

• The scheduling of staff.
• This includes the writing of schedules or alterations to existing schedules.
• Functions related to the distribution of tip pools, including daily book work.

Position Summary:

The Shift manager works directly with customers and supervises FOH employees under the direction of the General Manager, to lead staff in providing exceptional hospitality to customers. The Shift manager also works directly with BOH management and staff to ensure efficient and accurate service is provided to all customers.

Our Promise & Culture:

Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by: Extending freedom and autonomy to our restaurant leaderships teams Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurants Offering continued education opportunities and tuition reimbursement to our managers Providing opportunities for advancement and career growth Directly supporting the administrative functions of our restaurants

QualificationsJob Requirements:

Previous restaurant experience is required Previous restaurant leadership experience is desired, but will train the right person Good Communication and good leadership skills Good problem solving skills Knowledge of principles of providing outstanding hospitality to customers Ability to lead by example