Shift Manager - 1st Shift

FERGUSON; Upper Marlboro (MD); On-site; USD 53,000 - 116,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Employee discounts

Job summary

Ferguson is seeking a Shift Manager for its Upper Marlboro Distribution Center. You will lead a fast-paced operation, manage hourly and salaried staff, and ensure safety, efficiency, and accuracy in daily tasks.

Responsibilities include workload planning, coaching, and developing leaders, with extended hours on 1st shift. The role emphasizes teamwork, operational excellence, and adherence to OSHA/DOT standards.

Qualifications

• Bachelor’s Degree preferred.
• 5+ years’ management experience in supply chain distribution.
• WMS and LMS experience strongly preferred.
• Proficient in OSHA and DOT regulations.
• Project management experience desired (LEAN, KAIZEN, Agile).
• Experience implementing employee engagement, mentoring and development initiatives.

Responsibilities

• Coordinate workload planning, production, and execution of a fast-paced operation with leadership of hourly associates and salaried leaders.
• Oversee a team on 1st shift 6AM–4:30PM with extended hours as needed.
• Safety and regulatory compliance in a proactive and positive manner.
• Lead all aspects of shift operations including shipping, receiving, replenishments, and trailer loading.
• Establish weekly operations plans to meet customer demand in a timely manner.
• Coach and develop employees and managers to improve performance and career growth.
• Drive daily execution aligned with priorities, staffing, and shift goals.
• Own shift performance and ensure metrics such as throughput, accuracy, and labor efficiency.

Skills

Leadership

Communication

Safety compliance

Process improvement

Education

Bachelor’s Degree preferred

Tools

WMS

LMS

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Shift Manager in our Upper Marlboro Distribution Center. If you are a proven leader in warehouse management, order fulfillment, inventory control, process management, work-shift coordination, and are organized with great communication skills, this is the position for you!

Responsibilities:

Responsible for the workload planning, production, and execution of a fast-paced operation with the leadership and development of hourly associates and salaried leaders.

This position oversees a team of salaried and hourly associates working a 1st shift schedule from 6AM – 4:30pm (extended hours as needed / required).

In addition to the responsibilities above, you will:

• Coordinate and ensure all safety and regulatory compliance in a proactive and positive manner

• Lead all aspects of shift operations to include selection, shipping, receiving, down stock, replenishments, and trailer loading operations

• Establish weekly operations plans to ensure all customer volume is processed in a timely manner

• Champion employee engagement through coaching and development programs, promoting a positive and collaborative work environment while enhancing individual skills and career growth.

• Lead through other leaders by coaching, developing, and holding managers accountable for their team’s performance.

• Set clear expectations for all managers regarding safety, productivity, quality, attendance, engagement, and operational standards.

• Drive daily execution of the business plan by ensuring managers are aligned on priorities, staffing, workload, and shift goals.

• Own overall shift performance and ensure operational metrics are met, including throughput, accuracy, service levels, and labor efficiency.

• Conduct regular business reviews with managers to identify gaps, create action plans, and track follow through.

• Develop future leaders by providing coaching, feedback, training opportunities, and career development support.

• Create a culture of accountability where managers take ownership of decisions, results, and team performance.

• Monitor and improve processes by identifying opportunities, removing barriers, and driving continuous improvement.

• Be visible on the floor to understand operational challenges, support teams, and maintain leadership presence.

Qualifications:

• Bachelor’s Degree preferred

• 5+ years’ management experience in supply chain distribution

• Ability and availability to work extended hours as needed based on the needs of the business and the requirements of the assigned shift. Flexibility to support operational demands and adjust schedules when additional coverage is required.

• WMS and LMS experience strongly preferred

• Proficient in OSHA and DOT regulations

• Project management experience desired (LEAN, KAIZEN, Agile)

• Previous experience implementing employee engagement, mentoring and development initiatives

• Prior experience in robotics, conveyance, and slotting equipment operation highly preferred.

• Demonstrated ability to thrive in a fast-paced distribution center environment, ensuring safety, efficiency, and accuracy in all tasks.

• Strong interpersonal skills and ability to prioritize workload appropriately to balance multiple demands and meet timelines as required

• Communicate and collaborate effectively with senior leadership across multiple shifts to ensure alignment on strategic goals, operational efficiency, and continuous improvement initiatives.

• Champion safety and provide a first in safety culture

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$4,743.90 - $10,436.80

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information