Shift Manager - 1156

Five Guys; Livonia (MI); On-site; Full time

Job summary

Join a leading company in the food service industry as a Shift Manager, where you will oversee daily operations, ensuring top-tier customer service and compliance with company standards. Enjoy a fast-paced environment, competitive pay, and significant growth opportunities as Five Guys expands across North America.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Free meals while working

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• A passion for creating a great work environment for your team.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Ensure compliance with company standards in product prep and delivery.
• Manage customer relations and team inventory.

Skills

Leadership

Customer Service

Team Management

Education

High School diploma

Job description

Job Description

The pay for this position is $18.00/hour +Tips +Bonus

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily operations in the absence of the General Manager. This includes ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, among other duties.

What can you expect?

• Real work/life hours of operation. Most locations are open from 11:00 am to 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility, Employee Assistance Program, and an Employee Relief Fund.
• Real career growth with plans to open over 1000 new locations across North America, emphasizing promotion from within.
• Secret Shopper bonus plan in addition to your base pay. Everyone working during Secret Shopper shifts is eligible for bonuses based on visit results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and potential bonuses
• Work with fresh ingredients and high-quality products
• A fun work environment that values food quality and safety but maintains a relaxed culture
• Amazing growth opportunities
• Free meals while working
• 401(k), Medical, Dental, and Vision benefits based on eligibility

What are we looking for?

* 1-2 years of supervisory experience in food service or retail preferred
* A passion for creating a great work environment for your team
* A desire to make customers' day with excellent service and a big smile
* Honesty, energy, motivation, and fun personality
* High standards for yourself and your team

Five Guys Core Convictions:

• Remain Humble - Never above doing the dishes
• Exceed Expectations - Consistently give more than asked
• Always Do The Right Thing - Guided by conscience and grit
• Lead By Example - Show what great leadership looks like

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify and your rights.

We are committed to equal employment opportunity and increasing representation of women, people of color, veterans, and individuals with disabilities.

Qualifications

Behaviors

Preferred

Leadership

Education

Preferred

High School diploma or higher.

Experience

Preferred

1-2 years supervisory experience in food service or retail.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For your rights, review the Know Your Rights notice from the Department of Labor.