Shift Manager - 0096

Five Guys; Milford Mill (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Five Guys is looking for a Shift Manager to oversee daily operations in a fast-paced environment. This role involves directing team members, ensuring compliance with company standards, and providing excellent customer service. With competitive pay and benefits, this position offers opportunities for growth in a company expanding across North America.

Benefits

Comprehensive and customizable benefits

Secret Shopper bonus plan

Free Meals while you work

401(k) with match based on eligibility

Medical, Dental, and Vision benefits based on eligibility

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• Passion for creating a great workplace for your team.
• Honest, energetic, motivational, and fun personality.

Responsibilities

• Direct daily restaurant operations in the General Manager’s absence.
• Ensure compliance with company standards in product prep and delivery.
• Manage customer relations and restaurant maintenance.

Skills

Customer service focus

Leadership

Team management

Job description

Join to apply for the Shift Manager - 0096 role at Five Guys

Description

The pay for this position is $19-20/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top-tier customer service approach!

Job Details

Description

The pay for this position is $19-20/hour + Tips + Bonus

Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibilities for directing daily restaurant operations in the General Manager’s absence. This includes ensuring compliance with company standards in product prep and delivery, customer relations, restaurant maintenance, team and inventory management, among other duties.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility, Employee Assistance Program, and an Employee Relief Fund.
• Real career growth with plans to open more than 1000 new locations across North America, emphasizing internal promotion.
• Secret Shopper bonus plan in addition to your base pay. Everyone working during those shifts is eligible for bonuses based on Secret Shop results.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and potential bonuses
• Work with fresh ingredients and high-quality products
• A fun work environment where food quality and safety are taken seriously
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental, and Vision benefits based on eligibility

What are we looking for?

• 1-2 years of supervisory experience in food service or retail preferred
• Passion for creating a great workplace for your team
• Customer service focus, with enthusiasm for serving great food with a smile
• Honest, energetic, motivational, and fun personality
• High standards for self and team

Five Guys Core Convictions

• Remain Humble - Never above doing the dishes.
• Exceed Expectations - Give more than asked for.
• Always Do The Right Thing - Guided by conscience and grit.
• Lead By Example - Demonstrate great leadership.

Click here for a detailed description of this position.

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We are committed to equal employment opportunity and increasing diversity in our workforce.