Shift Manager

guernseysonic; Westlake (LA); On-site; USD 16,531 - 20,664; Full time

Job summary

guernseysonic in Westlake, Louisiana is looking for a team member to supervise operational duties and ensure quality service. Candidates should have general knowledge of restaurant operations and strong communication skills.

Responsibilities include leading shift meetings, training new employees, and maintaining cleanliness in the restaurant. The role requires continuous standing and the ability to lift food products up to 50 pounds. Candidates should have the ability to multi-task and resolve conflicts effectively.

Qualifications

• Basic math and reading skills.
• Ability to follow directions.

Responsibilities

• Perform, lead, and supervise station duties as assigned.
• Assist with new employee orientation and training.
• Comply with all company policies and standards.
• Perform regular cleaning and sanitation duties.
• Lead shift meetings and report complaints to MOD.

Skills

General restaurant or retail knowledge

Effective verbal and written communication skills

Multi-tasking

Leadership

Conflict-resolution skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions