Shift Manager

Ontario Trillium Foundation; Wanaque (NJ); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Competitive pay with growth potential

Leadership development and advancement opportunities

Structured systems and support

Job summary

Ontario Trillium Foundation is seeking a Shift Manager for its Buffalo Wild Wings GO location in Wanaque, New Jersey. The Shift Manager will lead restaurant operations during shifts, ensuring high standards of guest service, food quality, and team performance. Responsibilities include supervising operations, managing team performance, and maintaining cleanliness. Candidates should have previous leadership experience in a restaurant setting and strong communication skills. Competitive pay and growth opportunities are offered.

Qualifications

• Previous restaurant or quick-service leadership experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to lead in a fast-paced environment.

Responsibilities

• Lead and supervise all restaurant operations during assigned shifts.
• Ensure timely, accurate order fulfillment and outstanding guest service.
• Manage team member performance and accountability.

Skills

Leadership skills

Communication skills

Problem-solving skills

Job description

Buffalo Wild Wings GO – Shift Manager

Position Summary

The Shift Manager is responsible for leading restaurant operations during assigned shifts while ensuring excellent guest service, food quality, cleanliness, and team performance. This role serves as the on‑dy­re leader, supporting daily execution, coaching team members, and maintaining Buffalo Wild Wings brand standards.

Key Responsibilities

• Lead and supervise all restaurant operations during assigned shifts
• Ensure timely, accurate order fulfillment and outstanding guest service
• Manage team member performance, including direction, coaching, and accountability
• Oversee food preparation, cooking, and execution in accordance with brand standards
• Ensure all food safety, sanitation, and cleanliness standards are consistently met
• Complete opening and closing procedures, including cash handling and system checks
• Monitor and control labor deployment to meet business needs
• Assist with inventory management, stocking, and waste control
• Address guest concerns professionally and resolve issues in real time
• Ensure employee meals and purchases are properly rung in and tracked
• Maintain a clean, safe, and organized work environment
• Execute directives, tasks, and initiatives as assigned by upper management

Qualifications

• Previous restaurant or quick‑service leadership experience preferred
• Strong leadership, communication, and problem‑solving skills
• Ability to lead in a fast‑paced environment
• Knowledge of food safety and sanitation practices (ServSafe preferred)
• Ability to stand for extended periods and perform physical tasks
• Flexible availability, including nights, weekends, and holidays

What We Offer

• Competitive pay with growth potential
• Leadership development and advancement opportunities
• Structured systems and support
• A performance‑driven, team‑oriented work culture