Shift Manager

guernseysonic; Wake Village (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

guernseysonic in Texas, Wake Village, is seeking a dedicated operational supervisor to ensure quality service and supervise dining operations. This role involves leading teams through various tasks including food preparation and sanitation, while managing service standards to enhance customer experience.

The ideal candidate will possess strong leadership and communication skills, and a background in restaurant or retail environments.

Qualifications

• Knowledge of operational duties for quality service.
• Skills in effective communication and multitasking.
• Ability to lead and manage a team.

Responsibilities

• Supervise operational tasks to meet service standards.
• Assist in training new employees.
• Ensure adherence to cleaning and sanitation standards.

Skills

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communication skills

Multi-tasking and decision-making

Leadership and time-management

Conflict-resolution skills

Job description

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions