Shift Manager

McDonald's; Village of Highland Falls (NY); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

$17 hourly starting rate

Flexible scheduling

Paid sick leave/PTO

Education opportunities

Training and advancement

Employee discounts

Awards & Incentives

Job summary

A local restaurant franchise in Highland Falls is seeking team leaders to ensure outstanding guest experiences and supervise crew performance. Ideal candidates should have a passion for service, excellent communication skills, and the ability to work in a dynamic environment. The position offers flexible scheduling and career advancement opportunities.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew.
• Supervise food safety and cleanliness measures.

Skills

Customer service

Effective communication

Team leadership

Problem-solving

Job description

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

Perks & Benefits

• $17 hourly starting rate, with required training, plus bonus incentives
• Flexible scheduling
• Paid sick leave and/or paid time off
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Training and advancement opportunities
• Employee discounts and free meals
• Awards & Incentives

And much, much more! Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we’ve got a job combo specifically for you!

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.