Shift Manager

Guernsey Holdings LLC; Town of Texas (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a Shift Manager to oversee operational duties and ensure quality service. The ideal candidate will lead a team, train new employees, and maintain high standards of cleanliness and customer service. This role requires effective communication, leadership skills, and the ability to manage multiple tasks in a fast-paced environment. Flexible hours including nights and weekends are expected.

Qualifications

• Knowledge of restaurant or retail operations.
• Basic math and reading skills.

Responsibilities

• Lead and supervise operational duties to meet standards.
• Assist with employee orientation and training.
• Maintain cleanliness and sanitation standards.

Skills

Communication

Leadership

Multi-tasking

Decision-making

Time Management

Conflict Resolution

Job description

Join to apply for the Shift Manager role at Guernsey Holdings.

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

1. Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) to meet operational standards.
2. Assist with new employee orientation and training.
3. Comply with all company policies, procedures, and operational standards.
4. Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food prep tools, wiping counters, sanitizing food prep areas, cleaning equipment, and emptying used grease, according to standards.
5. Maintain regular attendance.

Additional Duties:

1. Lead shift meetings.
2. Report customer or employee complaints/issues to the Manager on Duty (MOD).
3. Move and stock food product weighing up to 50 pounds.
4. Perform other job-related duties as assigned.

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, including nights, weekends, and holidays.

Qualifications and Job Requirements:

1. Knowledge of restaurant or retail operations.
2. Basic math and reading skills.
3. Effective verbal and written communication skills.
4. Ability to follow directions.
5. Skills in multi-tasking, decision-making, leadership, time management, and conflict resolution.

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; exposure to heat, hot liquids, freezer, and extreme temperatures based on weather conditions.