Shift Manager

Five-Guys; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive base wage

Tips + weekly bonuses

No drive-thru

Advancement opportunities

Job summary

Five Guys Burgers and Fries is seeking a Shift Manager in a fast-paced, hands-on role. You’ll lead from the front, direct the shift, coach the team, and ensure food safety and swift service in a busy kitchen.

You’ll also perform Crew Member duties as needed and uphold brand standards while guiding opening, rush, and closing procedures. We offer a competitive base wage plus tips and weekly bonuses, opportunities for advancement, and a peanut-friendly environment.

Qualifications

• Minimum age 18
• High school diploma; some post-secondary education a plus
• 1-2 years of leadership experience

Responsibilities

• Lead from the front and direct shift operations
• Coach the team, manage food safety, and ensure fast, accurate service
• Open, prep, rush management, maintain brand standards, and close properly
• Perform Crew Member duties as needed during the shift

Skills

Leadership

Team coordination

Food safety

Customer service

Education

High school diploma

Some post-secondary education

Job description

Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn weekly bonuses and tips? Are you interested in leading a team? Then this is the job for you!

Shift Managers are hands-on leaders who keep the restaurant running smoothly while bringing the Five Guys experience to life — great food, friendly service, a clean restaurant, and a team that’s ready to rock! This isn’t a “stand back and supervise” role; Shift Managers are expected to jump in, lead from the front, and be able to perform all duties and responsibilities of the Crew Member position while directing the shift, coaching the team, managing food safety, and keeping service fast and accurate. From opening the restaurant and preparing for the day to leading through the rush, maintaining brand standards, and closing things down the right way, Shift Managers own the performance of their assigned shift and ensure the restaurant is always ready for our guests, operational visits, food safety audits, and brand evaluations.

Our commitment to customer service, cleanliness & serving fresh, quality food is what really sets us apart from the rest. Above all else, our guests are the priority, we dictate their experience and they pay us to be here!

We love to keep it simple - the more you put in, the more you get out.

Requirements:

• Minimum age: 18 years old
• High school diploma, some post-high school education a plus
• 1-2 years previous leadership experience in some capacity

The Perks!:

• Competitive Base Wage +Tips + Weekly Bonuses! ( Adds an average of $1.50-3 per hour to base wage)
• No Drive-Thru
• Closed Thanksgiving and Christmas Day
• Opportunities for advancement to upper management

Work Environment:

• On your feet, active, and engaged throughout your shift
• Work around hot equipment and in a busy kitchen setting
• Lift, move, and handle supplies as needed
• This position works in an environment where peanuts and peanut products are present and handled throughout the restaurant. Employees may have regular or repeated exposure to peanuts, peanut dust, peanut oils, and other peanut-containing materials during normal job duties.

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.