Shift Manager

Tommy Bahama; The Woodlands (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Team member discounts

Medical, dental, vision coverage

401(k) with company match

Employee Stock Purchase program

Generous PTO

Positive work environment

Job summary

Tommy Bahama invites experienced hospitality leaders to join our team in The Woodlands, TX, helping deliver island-inspired guest service. You will guide front-of-house staff, balance staffing with business needs, and oversee payroll alignment with budgets while promoting training and growth across the team.

As a part of our island lifestyle brand, you’ll foster a supportive, engaging environment, uphold policies, optimize restaurant processes, and partner with regional and corporate teams to

Qualifications

• Experience leading front-of-house teams in a hospitality setting.
• Ability to manage payroll hours to budgeted targets.
• Proven track record implementing and monitoring training programs.

Responsibilities

• Create a learning environment for all front-of-house team members to promote sales and service success.
• Maintain appropriate staff levels.
• Manage payroll hours to budgeted payroll percentage.
• Facilitate company learning/training programs and monitor on-the-job transfer.
• Cultivate open dialogue with restaurant teams and partners.
• Ensure consistent execution of company policies and procedures.
• Develop and streamline restaurant processes with the Restaurant GM.
• Incorporate safety programs for staff and guests.

Skills

Staff management

Payroll

Training programs

Leadership

Communication

Scheduling

Job description

LIVE THE ISLAND LIFE WITH US

At Tommy Bahama, good vibes start with great people. Whether you’re behind the bar, in the kitchen, or out front with our guests, you’ll be part of a team that’s growing fast — and helping shape the next wave of our restaurants across the country. There’s plenty of room to grow your career here, surrounded by teammates who support you and leaders who want to see you succeed.

WHY YOU’LL LOVE IT HERE

• Competitive pay and team member discounts on retail, food, and beverage
• Medical, dental, and vision coverage, 401(k) with company match, Employee Stock Purchase program and more available to eligible full-time employees
• Generous Paid Time Off program to keep you balanced
• A positive, professional and engaging work environment

WHAT YOU’LL DO

• Create a learning and nurturing environment for all front of the house restaurant team members that promotes sales and service success, and internal career growth.
• Maintain appropriate staff levels.
• Manage payroll hours to budgeted payroll percentage.
• Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
• Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
• Ensure consistent execution of Company policies and procedures.
• Develop/streamline restaurant processes in partnership with the Restaurant General Manager.
• Incorporate and administer applicable safety programs for the restaurant, employees, and guests.

REQUIREMENTS

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required - frequently
• Routine standing for duration of shift
• Safely maneuvering the following types of equipment or machinery: Hand cart, blenders, knives, slices, wine keys and other tools provided to complete work
• Scheduled shifts determined by business needs

Join the team that’s redefining laid‑back luxury — and grow with us as we bring the Island Life to more communities across the country. Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at [e-mail].

Tommy Bahama participates in E-Verify.

Details in English and Spanish. Right to Work Statement in English and Spanish.

Aloha! At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us "Live the Island Life," we'd like to hear from you.

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at [e-mail].