Shift Manager

Checkers-; Tempe (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Checkers & Rally’s in Tempe, AZ is seeking a Shift Manager to support the General Manager in daily operations, drive sales and profits, and uphold guest satisfaction in a fast-paced QSR setting.

You will train team members, enforce policies, handle guest concerns, and ensure a safe, clean, and energetic restaurant environment while delivering excellent guest service.

Qualifications

• 1-2 years restaurant management experience, preferably in QSR.
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with our fast-paced environment.
• Commitment to our core values of integrity, service, excellence, and courage.

Responsibilities

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations to the General Manager.
• Ensure policy and procedures are followed on shifts.
• Train Team Members on company operations, policies and procedures and Guest service.
• Identify and respond to complaints and policy violations.
• Help ensure the restaurant is a safe, clean and fun environment for employees and Guests.

Job description

PURPOSE OF YOUR WORKAt Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerEnsuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedures violationsHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast-paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT’S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more at Checkers & Rally’sBenefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement