Shift Manager

Checkers-; Norwalk (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical and Dental plans

Bonuses

Advancement opportunities

Job summary

Checkers & Rally’s in California is seeking a Shift Manager to support the General Manager by leading shifts, promoting guest satisfaction, and driving sales and profits.

This role trains team members on company operations, ensures policy compliance, and maintains a safe, clean, and energetic work environment while responding to guest feedback in a fast-paced QSR setting. You’ll role-model high energy and flexibility, supporting growth and advancement within the Checkers & Rally’s team.

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with our fast-paced environment.
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.

Responsibilities

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager.
• Ensuring policy and procedures are being followed on shifts.
• Training Team Members on Company operations, policies and procedures and Guest service.
• Identifying and responding to complaints and policy and procedures violations.
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

Skills

Restaurant management

Math skills

Flexible schedule

High energy

Job description

PURPOSE OF YOUR WORKAt Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerEnsuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedures violationsHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast-paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT’S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more at Checkers & Rally’sBenefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement