Shift Manager

Checkers-; East Ridge (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical and Dental Plans

Bonus program

Advancement opportunities

Recognition programs

Job summary

Checkers & Rally’s in East Ridge, Tennessee is seeking a Shift Manager to support the General Manager by leading successful shifts, driving sales, and ensuring guest and team service excellence. You will help manage restaurant operations, enforce policies, train team members, and resolve issues promptly to keep guests returning.

Ideal candidates have 1–2 years of QSR management, strong math skills, and the energy to thrive in a fast-paced environment.

Qualifications

• 1–2 years of restaurant management experience, preferably in QSR.
• Basic math skills for cash handling and reporting.
• Ability to work a flexible schedule and extended hours.
• High energy to perform in a fast-paced environment.
• Commitment to integrity, service, excellence and courage.

Responsibilities

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations.
• Escalating concerns or recommendations with the restaurant, employees or Guests to the General Manager.
• Ensuring policy and procedures are followed on shifts.
• Training Team Members on Company operations, policies and procedures and Guest service.
• Identifying and responding to complaints and policy and procedures violations.
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests.

Skills

Restaurant management

Basic math

Flexible schedule

High energy

Integrity service excellence

Job description

PURPOSE OF YOUR WORKAt Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerEnsuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedures violationsHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast-paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT’S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more at Checkers & Rally’sBenefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement