Shift Manager

Sonic-Drive-in; Tacoma (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k)

Paid time off

Legal services

Identity protection

Job summary

SONIC Drive-In in Tacoma, WA is seeking a crew member to perform, lead, and supervise station duties across fountain, grill, drive-thru where applicable, to ensure quality products and fast, friendly service. You will coach team members, follow company policies, assist with new-employee orientation, maintain sanitation, and handle customer or employee issues.

Expect irregular hours including nights, weekends, and holidays in a fast-paced restaurant environment.

Qualifications

• General restaurant knowledge is expected.
• Basic math and reading skills are required.
• Effective verbal and written communication is essential.
• Ability to follow directions and multitask in a fast-paced environment.
• Leadership, time management, and conflict-resolution skills are valued.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru where applicable) to meet standards.
• Ensure the team works to capacity and maintains speed of service.
• Coach and train crew members on tasks.
• Comply with all company policies and operational standards.
• Assist with new employee orientation and training.
• Report customer or employee complaints to management on duty.
• Perform regular cleaning and sanitation duties and manage waste and equipment cleaning.
• Maintain regular attendance.

Skills

General restaurant knowledge

Basic math

Reading skills

Verbal and written communication

Follow directions

Multi-tasking

Leadership

Time management

Conflict resolution

Education

High school diploma or equivalent preferred

Job description

Job Summary: This position performs, leads, and supervises basic operational duties to

provide quality products and service to guests.

Essential Duties:

Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp,

back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as

assigned to meet operational and quality standards.

Ensures team is working to capacity and meeting speed of service standards

Coaches and trains crew members on tasks.

Comply with all company policies, procedure, and operational standards.

Assist with new employee orientation and training.

Report customer or employee complaints/issues to MOD

Perform, lead, and supervise regular cleaning and sanitation duties – including trash

disposal, mopping, sweeping, washing dishes and food preparation tools, wiping

counters, sanitizing food preparation areas, cleaning equipment, and emptying used

grease – pursuant to operational standards.

Regular attendance.

Additional Duties:

Lead shift meetings

Move and stock food product weighing up to 50 pounds.

Perform other job-related duties as assigned or required.

Required Skills/Abilities:

General restaurant or retail knowledge

Basic math and reading skills.

Effective verbal and written communication skills

Ability to follow directions.

Multi-tasking skills, decision-making, leadership, time-management, and conflict-

resolution skills

Education/Experience: High school diploma or equivalent preferred.

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours, nights; weekends;

and holidays

Physical Requirements/Working Conditions: Continuous standing, bending, reaching,

moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat

and hot liquid shortening while cooking; frequent exposure to freezer when stocking food

items; occasional exposure to extreme temperatures based on variable weather conditions.

Benefits: Eligible variable-hour employees may qualify for medical, dental, and vision coverage with a company contribution toward employee-only coverage after completing a

12-month measurement period and averaging 30+ hours per week. All employees may enroll in legal services and identity protection plans after 60 days. We also offer paid time off you can use for any reason, plus a 401(k) plan for employees age 21+ who meet plan requirements.

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!