Shift Manager

Kwik Trip, Inc.; Sturgeon Bay (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Profit sharing

Job summary

Kwik Trip, Inc. in Wisconsin seeks a Shift Manager to lead store operations, train teammates, and ensure top-notch customer service. You will monitor daily goals, assist with merchandising, and supervise cash handling while maintaining store standards.

The role emphasizes teamwork, problem solving, and a proactive approach to guest satisfaction in a fast-paced environment.

Qualifications

• 6 months retail experience including customer service and money handling.
• Great people skills and ability to work in a fast-paced environment.
• Desire to help others and keep store clean and inviting.

Responsibilities

• Delegate tasks and train coworkers to meet daily goals.
• Resolve customer complaints and troubleshoot register issues.
• Maintain a high standard of customer service and merchandising.

Skills

Retail experience

Customer service

Money handling

Team leadership

Job description

Location: Kwik Trip 1282
Full Pay Range: $17.00 to $23.79
Shift: Variable

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

Shift Manager

Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Shift Managers delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis

Requirements

• Great people skills
• Enjoy a fast paced work environment
• Ability to problem solve challenges and shift priorities quickly
• Desire to help others
• Maintain a clean and inviting store
• 6 months retail experience including customer service and money handling
• Ability to get others motivated to complete tasks and meet goals
• Lift up to 50lbs, walk/stand up to 8-10 hours per day

Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Shift Managers throughout the company have developed the skills to take on new challenges and leadership roles within the company.

Kwik Trip, Inc. OVERVIEW

For over 60 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, Michigan, South Dakota and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Customer Service; Restaurant - Food Service; Retail