Shift Manager

Jimmy John's; Arnold (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Randy James Inc., a Jimmy John’s franchisee in Missouri, is seeking a reliable Shift Manager to oversee daily shift operations, drive sales, and uphold brand standards in the absence of the store leadership.

You will supervise 1–8 team members, ensure strict food safety, accurate cash handling, and excellent customer service. The role emphasizes leadership, staff deployment, and delegation to keep the store running smoothly.

Qualifications

• Lead and manage shifts while acting as manager in charge of the store.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards.
• Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards.
• Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.

Skills

Leadership

Communication

Customer service

Food safety

Cash handling

Delegation

Staffing decisions

Team motivation

Line work

Job description

Job Responsibilities:

A Shift Manager is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of the Assistant Manager and/or General Manager. PIC’s typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jimmy John’s policies, procedures and legal requirements.

Essential Responsibilities and Skills:

• Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards. Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

Company Introduction

Welcome to Randy James Inc., a proud Jimmy John’s franchisee and the largest, fastest-growing operator in Missouri. With 25 locations today and expanding to 28 by 2027, we make awesome sandwiches for the masses—fresh, fast, and without the grease.
We take care of people.
Named Jimmy John’s Franchisee of the Year in 2026, we strive to be the employer of choice in our communities. You’ll find competitive pay, great work-life balance, and a supportive team that values growth and success.Join us and help serve the best sandwiches around.