Shift Manager

McDonald's

Shelby Township (MI)

On-site

USD 18,000 - 23,000

Full time

14 days+

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Benefits offered by this job

Competitive pay
Employee discounts
Paid sick leave
Tuition reimbursement
401k plan
Medical, dental, and vision benefits

Job summary

McDonald's in Shelby Township is looking for team leaders who thrive in a fast-paced environment to enhance customer experiences. Responsibilities include supervising crew schedules, leading by example, and ensuring compliance with food safety standards. Candidates should have a strong customer service focus, effective communication skills, and a passion for helping others. The position offers competitive pay ranging from $16.50 to $21.00 per hour, employee discounts, and various benefits including medical, dental, and vision coverage.

Qualifications

  • Passion for helping and serving others.
  • Strong customer service orientation.
  • Ability to communicate effectively and anticipate customer needs.

Responsibilities

  • Lead the experience by handling crew schedules.
  • Inspire leadership for an outstanding guest experience.
  • Supervise food safety and cleanliness standards.

Skills

Customer service focus
Effective communication
Problem-solving in fast-paced environment

Job description

Overview

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits
  • Competitive pay from $16.50 per hour to $21.00 per hour, plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits

And much, much more!

Responsibilities

This role is vital to the operations within the restaurant because you’ll:

  • Lead the experience: Handle and oversee crew schedules
  • Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
  • Take action first: Take measures around safety, security, inventory, and profitability
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
  • Be results oriented: Drive and expect a high level of performance from the team
Qualifications
  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • The ability to provide solutions and make decisions in a fast-paced environment
Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandinme@support.mcdonalds.com.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

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