Shift Manager

McDonald's; Canton Charter Township (MI); On-site; USD 23,763 - 30,141; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's in Canton Charter Township is seeking a motivated team leader to oversee crew operations and enhance the customer experience. This role involves managing schedules, providing leadership, and ensuring food safety and cleanliness standards are met.

The ideal candidate should have a passion for customer service, effective communication skills, and the ability to make quick decisions in a dynamic environment. Benefits include competitive pay, employee discounts, and opportunities for advancement.

Qualifications

• Passion for helping and serving others.
• Ability to communicate effectively.
• Strong focus on customer service.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for the team.
• Supervise food safety and cleanliness measures.
• Drive safety, security, and profitability measures.
• Encourage training and education within the restaurant.
• Expect a high level of performance from the team.

Skills

Customer service focus

Effective communication

Problem-solving in fast-paced environment

Job description

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

Perks & Benefits

• Competitive pay from $17.25 per hour - $21.88 per hour / hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

And much, much more!

This role is vital to the operations within the restaurant because you’ll:

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Qualifications

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.