Shift Manager

Pollo Campero; Riverside (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Manager to oversee daily operations, train and lead the crew, and ensure exceptional customer experience. The ideal candidate will possess strong leadership skills, bilingual abilities, and a commitment to maintaining high standards of food safety and customer service. If you're passionate about teamwork and operational efficiency, we want to hear from you!

Qualifications

• Must be 18 years of age or older.
• Preferred: 1+ years of experience in similar roles.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Plan and manage shifts effectively.
• Coach and lead a team with no supervision.
• Maintain overall sanitation and safety standards.

Skills

Fluency in English

Fluency in Spanish

Team Leadership

Customer Experience

Tools

Computer Skills

Job description

The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.

Responsibilities

• Plan his / her shifts
• Verifies compliance of procedures and protocols
• Attends and resolves problems as they appear in the restaurant operation
• Assist the General Manager
• Coach and lead a team with no supervision
• Involves himself in the operational and technical training of employees
• Maintain a positive atmosphere of teamwork and full of energy
• Applies a continuous improvement mindset to processes and procedures
• Open / close restaurant
• Assist with inventory (logging)
• Assist with staffing needs
• Assist with controllables and labor
• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
• Follows and abides by all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred : 1+ year of experience in similar roles or with customer experience
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Preferred : Food Handlers Card / ServSafe Certification
• Ability to work with computers
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents