Shift Manager

McDonald's; Pulaski (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education assistance

Medical, dental, and vision coverage

Short- and long-term disability insurance

Job summary

McDonald's in Pulaski, Virginia is hiring a Shift Manager to provide leadership during shifts and ensure a friendly experience for customers. Responsibilities include monitoring safety and performance, as well as helping departments achieve their goals.

The ideal candidate has previous leadership experience, is a team player, and must be 18 or older. The role offers benefits like paid vacation, medical coverage, and education opportunities.

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager.

Responsibilities

• Provide leadership to crew and other managers during a shift.
• Plan for each shift, monitor performance during the shift.
• Monitor safety, security, and profitability.
• Help assigned departments meet their goals.

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Shift Manager Responsibilities

• Provide leadership to crew and other managers during a shift to ensure a fast, accurate, friendly experience.
• Plan for each shift, monitor performance during the shift, and take action to ensure the team meets McDonald’s standards.
• Monitor safety, security, and profitability; communicate with the next Shift Manager to help prepare him/her to run a great shift.
• Help assigned departments meet their goals; meet targets during shifts.

Key Areas of Responsibility

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast‑paced environment.
• Must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity – opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

The responsibilities and benefits listed above are illustrative of what a Shift Manager role entails at a McDonald’s Corporate‑owned restaurant. This posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate employer; any information I provide will be submitted only to the independent franchisee and will not be shared with McDonald’s USA.