Shift Manager

McDonald's; Hagerstown (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education assistance through Archways to Opportunity

Medical, dental, and vision coverage

Short- and Long-Term Disability insurance

Job summary

McDonald's in Hagerstown, Maryland, is currently seeking a dedicated Shift Manager. This role provides leadership to the crew while ensuring a friendly and efficient service experience. As a Shift Manager, you will be responsible for planning shifts, monitoring safety and quality, and managing inventory and cleanliness.

The ideal candidate will have previous leadership experience and a passion for the fast-paced restaurant environment. The position includes several benefits, such as paid vacation days, medical coverage, and educational opportunities.

Qualifications

• Previous leadership experience preferred in restaurant or retail.
• Positive attitude with a team-oriented mindset.
• Must be 18 years or older.

Responsibilities

• Ensure a fast, accurate, and friendly experience during a shift.
• Monitor performance and take action to meet standards.
• Communicate with the next Shift Manager for smooth operations.

Skills

Leadership experience

Team player

Passion for fast-paced environments

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Shift Manager Responsibilities

• Provide leadership to crew and other managers during a shift to ensure a fast, accurate, friendly experience.
• Plan for each shift, monitor performance during the shift, and take action to ensure the team meets McDonald’s standards.
• Monitor safety, security, and profitability; communicate with the next Shift Manager to help prepare him/her to run a great shift.
• Help assigned departments meet their goals; meet targets during shifts.

Key Areas of Responsibility

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast‑paced environment.
• Must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity – opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

The responsibilities and benefits listed above are illustrative of what a Shift Manager role entails at a McDonald’s Corporate‑owned restaurant. This posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate employer; any information I provide will be submitted only to the independent franchisee and will not be shared with McDonald’s USA.