Shift Manager

McDonald's; Pipersville (PA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education through Archways to Opportunity

Job summary

McDonald's is seeking a Shift Manager in Pipersville, Pennsylvania. The role involves leading shifts, ensuring quality service, and managing restaurant standards. The ideal candidate will have previous leadership experience, strong customer service skills, and the ability to work in a fast-paced setting.

Benefits include paid vacation, medical coverage, and educational support through Archways to Opportunity. Ideal candidates will thrive in a team environment and be committed to operational excellence.

Qualifications

• Previous leadership experience preferred in restaurant, retail, or hospitality.
• Must be 18 years or older.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead shifts ensuring customer satisfaction and safety.
• Oversee crew and other managers during shifts.
• Monitor performance and meet operational standards.
• Ensure cleanliness and quality of food production.

Skills

Leadership experience

Team player

Flexibility

Customer service skills

Job description

This position is for a Shift Manager at a restaurant owned and operated by an independent franchisee, not directly employed by McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to meet standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers also may be responsible for meeting targets and helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule and a passion for working in a fast‑paced environment. Must be 18 years or older.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English as a second language classes
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program