Shift Manager

McDonald's Restaurants Limited; Penns Grove (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Paid Sick Leave

Tuition Reimbursement

Paid Vacation

Employee Discounts/McDPerks

Free Uniforms and Free Meals

Job summary

McDonald’s is hiring a Shift Manager to lead a fast-paced restaurant team, ensuring top-level service, food quality, and cleanliness. You will supervise daily operations, manage crew performance, and drive a memorable guest experience.

You will train staff, delegate responsibilities, and support the General Manager in meeting sales and profit goals, while maintaining safety and quality standards across all shifts.

Qualifications

• Leadership experience in restaurant, retail, or hospitality preferred.
• Strong customer service skills with a focus on guest satisfaction.
• Effective communication and the ability to make quick decisions in a fast-paced setting.

Responsibilities

• Lead internal functions: Training, Food Safety, and Inventory Management.
• Delegate tasks to team members, monitor progress, and ensure results are met.
• Support the General Manager in achieving restaurant goals.
• Oversee kitchen operations: food quality, safety, cost control, and new menu items.
• Hire, train, and schedule staff to meet sales and profit objectives.
• Ensure excellent guest experiences and well-organized service areas.
• Collaborate with the restaurant team to maintain safe, efficient operations.

Skills

Leadership experience

Customer service

Communication skills

Flexibility

Job description

Now Hiring: Shift Managers - Competitive Pay!

We are looking for dedicated and motivated Shift Managers to join our team! This is an exciting opportunity to lead a team, drive performance, and ensure an exceptional customer experience in a fast-paced and dynamic environment.

Perks & Benefits

• Competitive Pay: $17.00–$19.00 per hour
• Flexible Scheduling to accommodate your lifestyle
• Paid Sick Leave to ensure your well-being
• Tuition Reimbursement and/or Educational Assistance to support your career development
• Paid Vacation opportunities
• Employee Discounts/McDPerks at popular retailer & other discounts
• Free Uniforms and Free Meals every shift

Your Role As a Shift Manager

As a Shift Manager, you’ll take on a leadership role, ensuring that our restaurant maintains high standards of service, food quality, and cleanliness. You’ll be responsible for supervising the daily operations, managing crew performance, and ensuring that customers receive a fast, friendly, and memorable experience.

Key Responsibilities Include

• Leading Internal Functions: Manage critical areas such as Employee Training, Food Safety, and Inventory Management
• Delegating & Reporting: Assign tasks to team members, monitor progress, and ensure results are met
• Driving Restaurant Performance: Support the General Manager in achieving goals
• Kitchen Operations: Supervise food quality, safety, cost control, and new menu items
• People Management: Hire, train, and schedule staff to meet sales and profit objectives
• Customer Service: Ensure all team members are trained to deliver excellent guest experiences and that key service areas are organized for optimal service
• Team Collaboration: Partner with the restaurant team to maintain safe and efficient operations

What We’re Looking For

• A commitment to excellence in food safety, service, and the workplace environment
• Strong customer service skills with a focus on anticipating and meeting customer needs
• Effective communication skills and the ability to make decisions in a fast‑paced setting
• Leadership experience in a restaurant, retail, or hospitality environment is preferred
• Flexible schedule and the ability to work in a dynamic, team‑oriented environment
• Must be 18 years or older to be eligible for the position

Additional Information

We are an equal opportunity employer and celebrate diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other characteristic protected by law. We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Please contact the restaurant you are applying to if you need accommodations.

This position is for a restaurant operated by an independent franchisee, not McDonald’s USA. The franchisee is solely responsible for employment decisions, including hiring, discipline, scheduling, and staff management. If you are hired, the franchisee will be your employer, not McDonald’s USA. McDonald’s USA does not have control over employment matters at the restaurant.

This job posting provides an overview of the role, but it is not a complete list of responsibilities. Team members perform a variety of tasks, and duties may evolve based on restaurant needs.